Refund policy

I gladly accept returns and exchanges, but not on custom orders.

Contact me within: 10 days of delivery

Ship items back within: 14 days of delivery. Buyer is responsible for return shipping costs. 

 Please contact me if you have any problems with your order.

 The following items cannot be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

• Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Repairs

All the products we create have gone through extensive testing and quality control. With that being said, please know that jewelry in general can be fragile, and should be handled with extra care. Please refer to our jewelry care tab for more information. If for any reason you are in need of a repair, we will assess the request on a case by case basis. There is a fee for repairs and will be disclosed upon assessment of the damage. It is up to the seller to decide on the repair fee based on materials and labor utilized. Buyer is responsible for return shipping of damaged goods.